Herbylix

PRIVACY STATEMENT

Herbylix (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what data we collect, how we use and share it, and your rights and choices regarding that data.

1. What Personal Data We Collect

1.1 Information You Provide Directly

Account Registration & Profile: Name, email address, password.

Orders & Payments: Billing and shipping addresses; payment details (card number, expiration, billing name)—processed securely by our payment provider; order history.

Customer Support & Surveys: Any messages or feedback you send via email, chat, or on-site forms.

1.2 Information We Collect Automatically

Device & Browser: IP address, device type and operating system, browser type, unique device identifiers.

Usage Data: Pages viewed, links clicked, referring/exit pages, duration of visits.

Location Data: Approximate location based on IP or browser settings, to help optimize delivery and site performance.

1.3 Cookies & Similar Technologies

We use cookies, web beacons, local storage, and similar tools (collectively, “cookies”) to:

Remember your login status and site preferences.

Analyze site traffic and user behavior (e.g., Google Analytics).

Personalize content and marketing offers.

Enable shopping cart functionality.

You can manage or disable cookies via your browser settings, but doing so may affect your ability to use certain features.

2. How We Use Your Data

We process personal data for the following purposes:

2.1 Providing & Improving Services

Process and fulfill your orders; send order confirmations, shipping notices, and customer service messages.

Improve site functionality, test new features, and personalize your shopping experience.

2.2 Communications

Respond to your inquiries and provide support.

With your consent, send you marketing emails about promotions, new products, and events. You may unsubscribe at any time via the link in our emails or by contacting us.

2.3 Security & Fraud Prevention

Verify your identity, detect and prevent fraudulent or unauthorized transactions, and enforce our Terms of Service.

2.4 Legal Compliance

Comply with applicable laws, regulations, legal processes, and governmental requests.

3. Data Sharing & Disclosure

3.1 Service Providers & Partners

We share personal data with third parties who perform services on our behalf—such as payment processors, shipping carriers, email and marketing platforms, analytics providers, and customer support tools. They may only use your data to perform those services for us.

3.2 Business Transfers

If Herbylix is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction.

3.3 Legal Obligations & Safety

We may disclose data if required by law or in good faith belief that disclosure is necessary to:

Comply with a subpoena, court order, or legal process.

Protect our rights, safety, or property, or that of others.

Investigate fraud, security breaches, or misuse of our services.

3.4 With Your Consent

We may share or otherwise process your data for additional purposes when we have obtained your express permission.

4. International Data Transfers

Although Herbylix primarily serves customers in the United States, our service providers and partners may be located globally. Whenever we transfer your data across borders, we rely on appropriate safeguards—such as standard contractual clauses—to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable law.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we securely delete or anonymize your data.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

Access: Request a copy of your personal data.

Correction: Ask us to correct inaccurate or incomplete data.

Deletion: Request we delete your personal data (subject to legal retention requirements).

Restriction: Ask us to limit how we use your data.

Portability: Receive your data in a structured, machine‑readable format.

Object: Opt out of certain processing, including marketing communications.

To exercise any of these rights, please contact us at info@herbylix.com. We will respond within 30 days, or sooner where required by law.

7. Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect personal data from children under 16. If we learn we have unintentionally collected data from a child under 16, we will promptly delete it. If you believe we may have any information from a child under 16, please contact us immediately.

8. Third‑Party Links

Our website may contain links to third‑party websites, apps, or services that are not operated by Herbylix. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any personal data on their platforms.

9. Data Security

We implement technical, administrative, and physical safeguards designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure—if you suspect a data breach, please notify us right away.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or industry standards. Any updates will be effective as of the “Last Updated” date at the top of this page. Your continued use of our services after changes signifies your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at:

Email: info@herbylix.com

Thank you for trusting Herbylix with your personal data. We value your privacy and are committed to protecting it.

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