Shipping Information
Herbylix Shipping Policy
At Herbylix, we’re committed to providing a fast, safe, and transparent shipping experience—so you can start enjoying the benefits of traditional herbal wellness as soon as possible.
📌 Do You Ship Internationally?
We ship to almost every country in the world except the following ones, due to shipping restrictions. We’re sorry and will keep working on this.
- Syria
- Bahamas
- Yemen
- Cuba
- Iran
- Sudan
📦 What Are the Shipping Costs?
We offer the following shipping options:
You can enjoy free shipping!
Please note:
Free shipping applies only to full-priced items and does not apply to promotional or free gift items.
Free gift items will require a $18.00 processing and shipping fee, which covers packaging, handling, and delivery costs.
All shipping fees are calculated automatically at checkout based on your address and the selected shipping method.
🚚 How Long Will It Take to Receive My Order?
Total Delivery Time = Processing Time + Shipping Time
Order Processing: 2–5 business days
Standard Shipping: 5–10 business days
Please note that weekends, holidays, and unforeseen circumstances (e.g., weather delays, courier issues) are not included in the estimated delivery window.
🔍 How Can I Track My Order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to check your delivery status via the tracking link or the courier’s official website.
✏️ What If I Entered the Wrong Shipping Address?
If you entered the wrong address when placing your order, please email us at info@herbylix.com within 2 hours.
Once the order has been processed or shipped, we are unable to change the shipping address—please ensure all details are correct before confirming your order.
📭 What If My Tracking Info Hasn’t Updated?
Some orders may take 2–3 business days for tracking information to appear, especially during busy shipping seasons. If there is no update after that period, feel free to contact us.
📦 What If My Package Hasn’t Arrived?
If your order has not arrived within 30 days of shipment, please contact us at info@herbylix.com. We will either resend your package or issue a full refund.
🙋 Need Assistance?
Email us anytime at info@herbylix.com
We’re always happy to help with any questions regarding your order.